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Contractor
Professional Bio
Tricia manages the business with a true heart for customer service that complements Ian’s attention to detail and old-world craftsmanship. While he cares for the projects, she serves the clients. The result is a concierge-level building and remodeling team that partners with homeowners to produce outstanding projects. Tricia has expanded her design and construction knowledge by getting certified as a Universal Design Professional, serving on the National Association Remodeling Industry’s NARI board, and joining industry roundtables that include veterans in the remodeling industry who have become mentors.
She joined her husband to grow Refined Homes in 2016 after a thriving corporate staffing, management, and sales career. Growing up with a family business that valued customers and focused on community needs, Tricia always had the ambition to do the same. While some couples have rules to separate family and business, it’s just part of Refined Homes.
Tricia habitually drops by job sites toward the end of the day so she can check in with customers (and occasionally do a bit of sweeping). She schedules trade partners, orders products, manages the finances, oversees marketing, and represents the company in a Rotary Club.
She joined her husband to grow Refined Homes in 2016 after a thriving corporate staffing, management, and sales career. Growing up with a family business that valued customers and focused on community needs, Tricia always had the ambition to do the same. While some couples have rules to separate family and business, it’s just part of Refined Homes.
Tricia habitually drops by job sites toward the end of the day so she can check in with customers (and occasionally do a bit of sweeping). She schedules trade partners, orders products, manages the finances, oversees marketing, and represents the company in a Rotary Club.
Company
Refined Homes
Contractor